I am currently successfully using my professional experience at my present employer, METRO Cash & Carry Österreich GmbH, in the Audit & Security, Helath & Safety and Crisis Management departments.


My classic tasks include audits, safety inspections, drawing up and monitoring measures plans, many topics relating to occupational health and safety and crisis management.

For me, management, especially crisis management, also means breaking new ground. Dealing with unpleasant, often difficult topics. Asking uncomfortable questions, pointing out weak points and - above all - initiating improvements. This does not always meet with open "arms" or even approval. But this is the only way we can prevent crises and prepare ourselves for them in the best possible way.

In addition, Robert gained further experience in the following areas of responsibility:

  • Since the opening of the Essl Museum until 2015 as Security Manager.
  • Collaboration in the Federal Ministry of Defense on the topic of MILIZ & Economy and participation in the project "Miliz-Gütesiegel".
  • Since its foundation in 2008, he has served as President of the VSD-Österreich, the Association for Security in Retail.
  • is currently also a spokesman for the trade association on the topic of security.

Specialist with several years experience in Audit & Loss Prevention in Retail

My Tasks:

  • Managing loss prevention shrinkage reduction programs in a retail market with high-volume transactions
  • Monitoring measures to prevent and/or clarify internal theft
  • Cooperation with external authorities, e.g. police, courts/legal system, to resolve cases
  • Partnership with retail management and employees to raise awareness of loss prevention
  • Performance of audits of transactions in connection with operational policies and procedures

Primary duties and responsibilities:

  • Develop and implement strategies in collaboration with management to reduce theft, track improvements in internal processes to explore innovative trends and make recommendations to reduce asset losses
  • Work with cross-functional groups to ensure that processes and systems are consistent with all corporate program standards and achieve maximum results
  • Building and property protection, occupational safety, emergency and crisis management, design of prevention plans and preventive measures to secure objects and values, development of fire protection concepts, planning of concepts to ensure occupational safety and health protection, including workplace evaluation or safety-related measures

Functional/Technical Skills:

  • Analytical thinking skills
  • Commitment, self-assertion
  • Active and solution-oriented leadership of employees
  • employee coaching
  • Ability to work under pressure, independence and negotiation skills
  • Identifying risk potential quickly, as well as drawing up strategic
  • Solutions (sustainability) and realization
  • Initiative, self-confidence, appearance, team spirit,
  • negotiating ability
  • The ability to work independently on projects
  • Exact recording and implementation of the specifications by managers
  • Ability to identify problems in project management in good time and to take the necessary measures independently
  • Experience in project management
  • PC users (Word, Acces, Powerpoint, Excel)
  • Knowledge of SAP, data warehouse
  • Proven to maintain the integrity of confidential information
  • Ability to organize and appropriately prioritize multiple tasks, particularly with regard to field investigations
  • Strong organizational and presentation skills necessary so as to effectively communicate with upper level management
  • Ability to work well with a variety of skill levels across a large number of diverse internal groups, teams, divisions and cultures (see CEE Country experience)
  • Ability to solve complex problems for self and team members when appropriate
  • Ability to work independently, as well as in team situations, to help internal and external customers achieve desired results
  • Ability to be flexible with schedule and travel as appropriate to retail business needs

Experience, Education, & Training:

  • More then 25 years working in Retail Loss Prevention & Internal Audit
  • 20 years of experience in conducting Loss Prevention interview/interrogations
  • Experience working with Exception Based Reporting
  • Multiple location retail loss prevention experience